Account and data controls

Delete Your TeriTrak Account

Request deletion of your TeriTrak account and associated personal data. Account deletion begins only after you confirm the secure link sent by email.

You may request deletion using the form below. Once the account-deletion feature is available in your installed version of TeriTrak, you may also request deletion from Settings > My Account > Delete Account.

What will be deleted

Deletion may include the following data when it is owned solely by you:

Profile information and personal settings
Personal Accounts, Contacts, and private Deals
Private Activities, Tasks, Events, and notes
Receipts, receipt images, and user-owned exports
Voice recordings, transcripts, and user-specific AI content
Personal integration records, authentication sessions, and notification-device registrations
Other data owned solely by the user

Organizations and shared data

Organization-owned records are not automatically deleted solely because one member deletes their account.
Shared Deal records may remain available to other authorized collaborators, with the deleted user identified by a neutral label such as Deleted User.
A sole organization owner may need to transfer ownership or contact TeriTrak Support before deletion can proceed.
TeriTrak will not leave an organization without an active owner.

What may be retained

Some limited records may be retained for a defined period when required for security, fraud prevention, transaction reconciliation, legal compliance, or system integrity. Retained records are minimized and restricted.

Minimized retained records should not include ordinary CRM content, raw voice recordings, receipt images, or authentication credentials unless legally required.

Manage an active subscription separately

Deleting your TeriTrak account does not automatically cancel an Apple App Store or Google Play subscription.

Manage or cancel an active subscription through the store where you purchased it.

Apple subscription instructions Google Play subscription instructions

Public request form

Send a confirmation request

Submitting this form does not delete or deactivate an account. If an eligible account exists, TeriTrak sends a secure, one-time confirmation link to the submitted address.

What happens next

Submit the request using the form.
TeriTrak shows the same confirmation message whether or not the email matches an account.
If an eligible account exists, TeriTrak sends a one-time confirmation email.
Account deletion does not begin until the secure email link is confirmed.
Organization-ownership restrictions may require an ownership transfer or support assistance.
Contact TeriTrak Support if the message does not arrive after checking spam or junk folders.

Need help?

Contact TeriTrak Support at support@teritrak.com.